Rk 33 Privacy Policy — Your Data, Our Responsibility
A complete overview of how your personal data is collected, stored, and protected on the rk 33 platform.
Last updated: January 2026
1. Types of Information Collected
When you register and use services on the rk 33 platform, we collect various types of information necessary to manage your account and ensure a secure experience. Every piece of data is collected for a specific purpose — we do not collect anything beyond what is needed. The main categories of information we collect are described in detail below.
Account & Identity Information
At registration, we collect your full name, email address, mobile number, date of birth, and district/division of residence. This information is used to verify your identity and secure your account. National ID or birth certificate details may be requested for age verification, and are stored with the highest level of encryption. You can update your profile information at any time.
Device & Browser Information
We automatically collect information about the device you use to access the platform (mobile, tablet, or computer), including its operating system, browser type and version, IP address, and internet service provider. This data is used to detect fraud and secure your account when accessed from multiple devices. Since most users in Bangladesh access the platform on mobile, our systems are specifically optimized to process mobile device data. Device information is never shared with third parties for marketing purposes.
Financial & Payment Information (BDT)
During deposits and withdrawals, we collect your mobile banking number (bKash, Nagad, Rocket, etc.), transaction amount, time, and reference number. All payment information is encrypted and stored in compliance with PCI-DSS standards and is never shared directly with any third party. Users can view their full financial transaction history from their account panel at any time. All financial data is processed in accordance with applicable Bangladesh Bank guidelines.
Usage Data & Activity Logs
We automatically log which pages you visit on the platform, how long you spend on them, which betting events you participate in, and which features you use most. This usage data helps us improve service quality, troubleshoot technical issues, and personalize the user experience. Your preference patterns across cricket, football, or other events are analyzed to surface more relevant content. Log data is not retained beyond the minimum period necessary.
2. How We Use Your Data
Rk 33 uses your data only for specific, legitimate, and transparent purposes. Protecting your best interests in every use of your data is our core commitment. We will never use your information for anything you have not been informed about or consented to.
- Account Management & Security: Your information is used to create and verify your account, ensure login security, and prevent unauthorized access. If two-factor authentication (2FA) is enabled, a message will be sent directly to your registered number.
- Transaction processing: Your payment information is used to process financial transactions — including deposits, withdrawals, and bets — and to maintain records of those transactions.
- Customer Support: Your account information is used to provide fast, effective resolution of any issues or complaints.
- Legal compliance: Data is retained and disclosed as required to comply with applicable laws and regulatory directives in Bangladesh, and to prevent fraud or money laundering.
- Service improvement & analytics: Aggregated, anonymized analytics data is used to improve platform performance, speed, and overall user experience.
- Contact & Notifications: Important account updates, security alerts, and transaction confirmations are sent to your registered mobile number and email address.
Your prior consent will be obtained before sending any marketing or promotional messages, and you may withdraw that consent at any time. Your data is never sold to third parties for commercial purposes.
3. Cookies & Tracking Technologies
The rk 33 platform uses cookies and similar technologies to enhance your browsing experience and manage sessions. Cookies are small text files stored in your browser that help remember your preferences and session information on return visits. We use several types of cookies, each serving a specific purpose.
Cookie Types & Purposes
- Essential Cookies: These cookies are essential for maintaining login sessions, storing security tokens, and processing form data. Without them, core platform functionality will not work, and they cannot be disabled.
- Functional cookies: These cookies remember your language preference, display settings, and previous session data, so you do not have to configure them again on each visit.
- Analytics cookies: Anonymous statistics are collected to understand which parts of the platform are most used and how users navigate the site. This information is not personally identifiable.
How to Manage Cookies
You can delete cookies or block new ones at any time through your browser settings. However, disabling essential cookies may affect login and account-related functionality. Most modern browsers offer detailed cookie controls, allowing you to approve or block cookies for specific sites individually. rk 33 does not use third-party advertising tracking cookies.
4. Data Storage & Security Measures
Rk 33 applies industry-standard technical and administrative measures to protect your personal and financial data. All information stored on our servers is secured with AES-256 encryption, and TLS/SSL protocols are used during transmission. Our security infrastructure is regularly audited, and any vulnerabilities are addressed promptly.
All personal data is stored using AES-256 encryption. No sensitive information is stored in readable form on our servers. Regular backups are kept securely at separate, offsite locations.
All data transmitted between your browser and our servers is encrypted using TLS protocol. No one can intercept or alter information in transit. The same protection applies to mobile connections.
Only authorized staff can access specific data, and every access is logged. A role-based permissions system ensures that access to unnecessary information is fully restricted.
Data is retained for as long as your account is active and for as long as required to meet legal obligations. After an account is closed, personal data is securely deleted within the designated timeframe.
In the event of a security breach, we will promptly notify affected users and take the necessary remedial steps. That said, no method of transmission over the internet is completely foolproof, so we strongly recommend using a strong password and never sharing your login credentials with anyone.
5. Sharing Information with Third Parties
Rk 33 never sells, rents, or transfers your personal data to third parties for marketing purposes. However, limited data may need to be shared with trusted partners to operate our services, and this is done under strict contractual agreements. Every partner is legally bound to uphold our privacy standards.
Limited circumstances for data sharing
- Payment Processing Partners: Only the financial information necessary to process transactions is shared with mobile banking services such as bKash, Nagad, or Rocket. Such sharing is governed by their respective privacy policies.
- Technology Service Providers: Limited data may be shared with technology partners for hosting, database management, and cybersecurity services; however, they are permitted to use it for technical purposes only.
- Legal authorities: We are legally obligated to provide relevant information when required by a valid order or directive from Bangladeshi courts, law enforcement agencies, or regulatory authorities. In such cases, we provide only the information specifically requested.
- Fraud prevention: Limited data may be analyzed with security partners to detect and prevent account fraud, money laundering, or other illegal activity.
Your information is never shared with third parties outside the circumstances described above. In the event of any business merger or acquisition, users will be notified in advance and the same privacy protections will remain in place.
6. User Rights & Policy Updates
Rk 33 believes you have the right to full control over your own data. That's why we provide you with several important rights regarding your personal information. You can contact our support team at any time to exercise these rights.
Right to Access Your Data
You may request a full overview of all information we hold about you at any time. We are required to provide a complete summary of your data within 30 days. This request is free of charge.
Right to Rectification
If any of your information is inaccurate or incomplete, you may request a correction. Many details can be updated directly by you from the account panel. Changes to sensitive information may require identity verification.
Right to Erasure
When requesting account closure, you may also request deletion of your personal data. All data will be deleted within the designated timeframe, except for information that must be retained due to legal obligations.
You will be notified of any policy changes
Rk 33 may update this Privacy Policy from time to time — particularly in response to legal changes, the addition of new services, or technological developments. For any significant changes, we will notify you via your registered email or mobile number and clearly announce them on the platform. The effective date of the updated policy will always be displayed at the top of this page. Continued use of the platform after any changes constitutes acceptance of the revised policy. You can always return to this page to view the latest version.
Your data is protected, your experience is secure
At rk 33, your privacy is our highest priority. If you have any questions or concerns, please reach out to our support team — or register today and start enjoying a safe, secure entertainment experience.
Contact: support@rk33.click